Last updated: [Aug 10, 2025]
Welcome to Mandarin Envoy (“we”, “us”, “our”). These Terms & Conditions govern your use of our website https://mandarinenvoy.com (“Site”) and the purchase of our products. By accessing or using our Site, you agree to be bound by these Terms. Please read them carefully before placing any order.
1. Eligibility
You must be at least 18 years old or have the consent of a legal guardian to make a purchase from our store.
2. Products and Descriptions
We make every effort to display product images, descriptions, and specifications as accurately as possible. However, variations in color or appearance may occur due to differences in monitor settings or manufacturing processes.
3. Pricing and Payment
- All prices are listed in USD unless otherwise stated.
- We accept multiple payment methods, including PayPal, credit/debit cards, and cryptocurrency (via NOWPayments).
- Prices and availability are subject to change without notice.
4. Orders
- Once you place an order, you will receive a confirmation email. This does not constitute acceptance of your order; acceptance occurs when we ship your product.
- We reserve the right to refuse or cancel any order if fraud, unauthorized activity, or product errors are suspected.
5. Shipping and Delivery
- We ship to multiple countries. Shipping times may vary depending on your location.
- Customers are responsible for providing accurate shipping information. We are not liable for delays or lost packages caused by incorrect addresses or customs clearance.
6. Returns and Refunds
Please refer to our Refund and Returns Policy page for detailed information.
7. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
8. Limitation of Liability
To the maximum extent permitted by law, Mandarin Envoy shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
9. Governing Law
These Terms shall be governed by and interpreted under the laws of HongKong China, without regard to its conflict of law provisions.
10. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time. Updates will be posted on this page with the “Last updated” date revised.
11. Contact Us
If you have any questions about these Terms, please contact us:
Mandarin Envoy
Email: [email protected]
Whatsapp: +85263678713
Website: https://mandarinenvoy.com